A-Z Tractor ships to the 50 states in the US and Canada. As for international shipments feel free to email us for a quote for shipping. As for returns our goal is for our customer to be happy with their purchase. If you are not satisfied with your items purchase feel free to contact us and we will do our best to resolve the problem. All parts with -u after them indicates they are a salvage part and in used condition. All parts are checked, tested and guaranteed to work.